Introducing Opus v2.0 — a top-to-bottom reimagining of the platform. Highlights include a new ABAC role and permission model, a complete redesign of the UI/UX and onboarding process, a new Discovery pipeline, a unified Marketplace experience across Agents, Code, Integrations, and Human Tasks, Code Playgrounds, and Policy.
ABAC — Platform and Governance
- Resource Guards: Permission guards added for Workflows, Tasks, Cases, Reviews, Feedback, Policies, Apps, Integrations, Referrals, Credentials, Group Members, Organization Roles, Organization Workspaces, Organization Details, billing details, and etc.
- Resources: All objects on the platform are now classified as resources, and each resource is tied to a specific workspace. To access a resource, a user must belong to the workspace the resource is tied to.
- System Roles: A set of pre-configured system roles is available when inviting employees, split into Organization-level and Workspace-level; Organization-level roles are assigned by default and can be changed later, and Workspace-level roles are assigned at the time of invitation.
- Permissions: A user’s role is defined by the set of permissions they hold on each resource in the workspace. Each permission controls what the user can do with that resource — i.e. view, edit, or have full access.
- Custom Roles: Where system workspace roles are not aligned with your ABAC requirements, custom roles can be defined and assigned to users (subject to permission).
Builder — Workflow Builder Rewrite
- Real-Time Collaboration: The new builder version allows collaboration in a multi-player mode with live chat and cursors on canvas. Scoped execution is now enabled so private and public data execution coexist within a collaborative experience.
- Workflow Version History: New sidebar to browse past versions; selecting a past version puts the canvas into read-only mode and renders that version’s nodes and edges.
- Workflow Execution History: New sidebar to browse past execution results.
- Node-Level Execution Settings: Allows specific configurations such as caching, retries, timeouts, value prioritizations, and I/O compliance enforcement.
- Run Guards: Block Run button until all changes are confirmed and saved; node status indicators show queued state; execution view auto-switches when data arrives and falls back to public when it disappears.
- Execution Audit Timeline: Node-by-node execution history component.
- Build Agent Multi-Instance Sessions: Multiple AI agents can collaborate inside a single workflow via Opus Chat; Build Agent cursor and full-text cursor visualization for autonomous edits.
Builder — Nodes, Variables and Execution
- Agent Nodes: Improved Basic Opus Agent generation; built-in Agent Tool References are more accurate in Advanced mode; self-learning config toggle added.
- Code Node: Generation guardrails restrict imports to the permitted package list.
- Execute Workflow Node: New Execute Workflow node type with dedicated settings; auto-link correctly handles unavailable matching types; the Execute Workflow node instantly reflects newly created sub-workflows and includes search.
- Decision Edges and Routes: Edge type added to new edges; route management, properties, and complement support added for decision edges; Decision Agent routing implemented.
- Node Input Caching: Node outputs are reused when explicitly configured.
- Smart Routing: A single node can follow multiple execution routes without requiring multiple decision nodes.
- Loop Execution Mode: A node can process the elements of an input list one at a time, in parallel.
- Workflow Configurable Execution: Retries, delays, prioritization, type compliance, default nodes, and task-fail control are now configurable per workflow.
- Workflow Resilience: Execution resumes from the point of interruption rather than restarting.
- Governed Agent Execution Stack: Every agent execution draws from prior traces, governed memory, skills, tools, and organizational context.
Agents Marketplace and Playground
- Agent Playground: A brand-new surface for building, generating, and testing agents interactively before connecting them to a workflow.
- AI Agent Generation: Streaming chat interface generates agent configurations from natural-language prompts.
- Basic and Custom Editors: Dedicated editors for Basic (system prompt + user prompt template) and Custom (advanced class) agent modes.
- Skills, Guidelines and Learnings: New Guidelines and Learnings tabs added on agent detail pages.
- Off-Platform Agents: Build Agents surfaced in My Agents alongside connected agents.
- Agent Insights: New Insights tab and agent specialty display.
- Agent Skills, Guidelines and Learnings: Structured execution methodology, behavioral rules, and policies enforced across platform, workspace, organization, and agent governance layers; generalized patterns extracted from executions, evaluations, and reviews.
- Judge Step in Agent Loop: Guideline compliance and accuracy evaluation now occur in-loop.
Design Time Memory
- Scoped Memory Architecture: Knowledge partitioned by Workspace, Organization, and Platform to ensure relevance, privacy, and governance.
- Contextual Retrieval: Agents receive only memory valid within their current scope and permissions.
- Hierarchical Resolution: Local (Workspace) memory overrides Organization and Platform memory when conflicts arise.
- Composed Memory View: Agents receive a dynamically constructed memory context combining relevant knowledge across scopes at design time.
Integrations Marketplace (Code and Integrations)
- Unified Marketplace Pattern: Agents, Code, Integrations, and Human Tasks now share a single marketplace pattern with three tabs (All, My, Archived), filters, infinite scroll, and a consistent connect-sheet experience.
- Connect-and-Create: For code and integrations (no template required); credentials can be added directly from the integration connect sheet.
- Credential Secrets: Render as password inputs with reveal-icon support.
Human Tasks Marketplace
- Human Task Node: New node type with dedicated settings, handler selection flow, and routes and properties on the node settings panel.
- Human Task Marketplace: New marketplace surface with three tabs (All Tasks, My Tasks, Archived).
- Human Tasks Integration: Supports human reviews and tasks from the Human Tasks Marketplace or custom nodes.
- Rename: Formerly known as Human Tasks, now renamed to Jobs across navigation, copy, and detail pages; the Jobs panel redesigned.
Discovery and Business Processes
- Natural-Language Process Discovery: Business users can now define processes in natural language as well as with collaborative tools before turning them into an automatable workflow.
- Conversational Clarification Loop: Before making changes that could significantly affect your process, the Opus Chat pauses to ask a clarifying question and lets you pick from a few suggested options.
- Real-Time Collaboration: A multiplayer canvas shared across all collaborators; toast notifications when a collaborator adds or deletes a step; presence avatars to show users actively updating a process.
- Business Process Detail Page: A new detail page with hero, version dropdown, status badge, and tabbed More Info section (Workflows, Interactions, Collaborators, Performed by, Versions).
- Business Process Listing: Three metric tiles (Created, Draft, Approved); insights bar; and status and workspace badges across views, alongside the full list of processes being discovered.
- Process Metrics: Business Process pages include performance metrics, giving users insight into activity levels and process outcomes.
Shared Variables (formerly Environment Variables)
- Rename: Environment Variables renamed to Shared Variables in builder copy.
- Root Navigation: Variables page moved to root navigation; guards scoped from the workflow resource instead of organization details.
Channels
- Email Agent Experience: Shipped visual and interaction improvements across the email agent interface.
- Workflow Fetch via Email Agent: Users can now fetch workflows via the email agent for a cleaner and easier frontend experience.
- Chat Agent Experience: Shipped visual and interaction improvements across the chat agent interface.
- Workflow Fetch via Chat Agent: Users can now fetch workflows via the chat agent for a cleaner and easier user experience.
Scheduler
- Redesigned Page: New Schedules page with card, table, and calendar views; filters for search, workspace, status, and date range; new schedule creation flow.
- Detail Page Redesign: Matches the Cases detail page structure.
- Routing: Redirect from the old Scheduled Jobs route to Schedules.
- Terminology and Copy: Jobs renamed to cases across listing, configuration, and detail pages; job run replaced with case run in the Run Now subtext.
- Versions Tab: Added to Schedule Details.
- Rename: Formerly known as Jobs Scheduler; now located under the Channels section in the navigation bar.
Policy
- Policy Inspector Integration: Policies feature moved into the Govern section as a Policies tab; it redirects to the Policy Inspector agent page with the My Policies tab pre-selected.
- Policy Permission Guards: ABAC policy permission guards enforced.
- Policy Group Scoping: Scope selection for policy uploads (Organization, Group, Private) added.
- Workflow Policy Evaluation: The Workflow landing page now includes Policy Evaluation panels with violations, proposals, and a regenerate button.
Cases and Reviews
- Rename: Jobs renamed to cases across the app.
- Workflow Snapshot: Streaming workflow snapshot on the Case Details page.
Workspace and Access Management
- Workspace Accuracy: Settings correctly scopes workspaces to the active organization.
Settings and Invitations
- Invitations Flow: End-to-end revamp of the invitation flow, allowing users to seamlessly navigate through sign-up, email verification, and the invitation journey.
Other
- HubSpot Integration: New HubSpot Customer Support integration available for Opus V2, enabling customer support workflows to be connected and managed.