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Sometimes your automation hits a point where it needs a real person to step in—maybe to fill in missing information or information that can only be reliably filled in by a person. That’s what Opus Human Task is for. it pauses your process till the human completes their assigned task, and then the workflow proceeds as usual.

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When to Use It

SituationReal-World Example
AI needs helpThe AI extracted most of the data, but needs a person to fill in a field it couldn’t figure out
Collecting infoYou need someone to enter data that isn’t available anywhere else
Need someone to just approve or reject something? Use Human Review instead. Opus Human Task is for when you need people to perform a full-fledged task.

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Setting It Up

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Basic Settings

SettingWhat It Means
InputVariables from earlier in the workflow that the person can see while completing the task
Task GuidanceInstructions explaining what the person needs to do
Deadline (In Hours)How long the person has to complete the task
OutputVariables the workflow designer defines that the person must fill in when completing the task

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How to Add an Opus Human Task

1

Drop it into your workflow

Drag an Opus Human Task from the sidebar into your workflow.
2

Add input variables

Connect variables from earlier steps that the person will need to see while completing the task.
3

Write task guidance

Explain what the person needs to do. Be specific—the clearer your instructions, the better the results.
4

Set a deadline

Choose how many hours the person has to complete the task.
5

Define output variables

Add the variables that the person must fill in when completing the task.

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Tips for Better Results

Don’t assume people know the context. Tell them:
  • Why you need this information
  • Where they can find it
  • What format you expect (e.g., “Enter the date as MM/DD/YYYY”)
The easier the task, the faster people complete it:
  • Only ask for what you actually need
  • Fill in fields automatically when you can
  • Keep instructions short but helpful
Be realistic about deadlines:
  • Remember people work in different time zones
  • Harder tasks need more time
  • Build in some buffer for busy days
  • Only use tight deadlines when it’s truly urgent
Before you turn it on for real:
  • Try completing the task yourself in preview mode
  • Make sure all the fields work right
  • Check that your instructions make sense
  • Verify the data goes where it should afterward

Human Review

For simple approve/reject decisions—no form needed.

Human Decision Agent

Let a person choose which path your workflow takes next.

Agentic Review

Have AI do the reviewing instead of a person.

Workflows

Learn how all the pieces fit together.