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The Human Decision Agent works just like the Decision Agent, but instead of the system evaluating conditions automatically, a real person reviews the situation and decides which path to take. You set a deadline so the person has time to make their decision, then the workflow continues based on their choice.

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Key Capabilities

Human Judgment

Pause your workflow for a real person to make critical decisions.

Deadline Setting

Give people a specific timeframe to complete their decision.

Two Modes

Set up decisions using logical rules or natural language.

True/False Output

Outputs True or False to send your workflow down different paths.

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When to Use It

Use Human Decision Agent when you need a person to make the routing decision instead of automated rules. Common examples:
  • A compliance officer needs to approve before proceeding
  • Someone needs to judge whether output meets quality standards
  • A manager needs to decide how to handle an edge case
Human Decision Agent vs Decision Agent: The Decision Agent runs automatically and finishes in real-time. The Human Decision Agent pauses for a person to decide, so you set a deadline to give them time to respond.

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Two Ways to Set Conditions

Each condition can be either a logical expression or natural language. You can add multiple conditions and combine them with AND or OR.
Build your condition by selecting three things:
FieldWhat It Does
SourceThe variable you want to check
OperationHow to compare it (see options below)
ValueThe reference value to compare against
Available operations:
  • Equals / Not Equals
  • Contains / Not Contains
  • Starts With / Ends With
  • Is Empty / Is Not Empty
  • Is Null / Is Not Null
Best for:
  • Important decisions that need to be auditable
  • Precise conditions that must work the same way every time

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Output

The Human Decision Agent produces these outputs:
OutputWhat It Contains
Final DecisionTrue or False—the combined result of all your conditions
Condition 1, 2, etc.True or False for each individual condition
Make sure you connect both the True and False paths to something. If you leave one unconnected, your workflow might not work correctly.

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How to Add a Human Decision Agent

1

Drop it into your workflow

Drag a Human Decision Agent into your workflow.
2

Choose your mode

Pick Logical Expression or Natural Language.
3

Write your condition

Set up what you want the person to evaluate—like “amount greater than 1000” or “status equals approved”.
4

Set a deadline

Choose how many hours the person has to make their decision.
5

Connect both paths

Wire the True output to one path and the False output to another. Make sure both are connected.
6

Test it

Run a preview with test data to make sure both paths work as expected.

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Tips for Better Results

Logical Expression gives you:
  • Clear logic you can audit later
  • Consistent behavior every time
  • Easier troubleshooting when something goes wrong
If you leave the True or False path unconnected:
  • Your workflow might get stuck
  • You might get unexpected results
  • Even if one path doesn’t need to do anything, connect it to something
Be realistic about deadlines:
  • Remember people work in different time zones
  • Harder decisions need more time
  • Build in some buffer for busy days
People need to understand what they’re deciding:
  • Explain what to look for
  • Give examples of when to choose True vs False
  • Include any thresholds or standards to apply

Decision Agent

Have the system make decisions automatically instead of a person.

Human Review

For simple approve/reject decisions—no routing needed.

Opus Human Task

Collect information from a person instead of routing decisions.

Workflows

Learn how all the pieces fit together.